Buy more, save more – Compression stockings

How long is the delivery time?

Delivery time is typically 7-14 business days after your order has been processed. Handling time is typically 2-4 business days.

How do I know that my order has been processed?

You will receive an order confirmation via email immediately after completing your purchase. If you do not receive an email, please check your spam folder or contact us at info@evirelle.se

Can I track my order?

Yes, once your order has been shipped you will receive a tracking number via email, so you can follow your delivery all the way.

Can I return an item if I change my mind?

Yes! You always have a 30-day right of withdrawal from the date you receive the product. The product must be in its original condition.

How do I make a return?

Contact us at info@evirelle.se for return address and instructions. You are responsible for return shipping in the case of a normal right of withdrawal.

When will I receive my refund?

After we have received and approved your return, the refund will be made to the same payment method within 5–10 business days.

I have received a damaged or incorrect product – what do I do?

Email us directly with your order number and pictures of the error, and we will help you as quickly as possible. If the complaint is approved, we will cover the return shipping.

What payment methods do you accept?

You can pay with Visa, Mastercard, Maestro and via Klarna (Pay directly or in installments).

Is it safe to pay with you?

Yes. All payments are processed encrypted by secure and certified payment providers. We never save your card information.

My purchase did not go through – what do I do?

Double check that the card is valid and that you have coverage. Otherwise, contact your bank or email us and we will try to help.